By accessing or using the Obdoor online mental health counseling services web application "obdoor", you agree to comply with and be bound by the terms and conditions outlined herein. If you do not agree to these terms, please refrain from using the platform.
Obdoor provides online mental health counseling services through video calling, audio calling, and text messaging. Our services are available pan India, allowing users to connect with licensed therapists for professional mental health support.
a. Eligibility: Users must be at least 18 years of age to access our services. Individuals under 18 require parental consent.
b. Accurate Information: Users are responsible for providing accurate and up-to-date information during registration and throughout their use of the platform.
c. Confidentiality: Users are advised not to share sensitive personal information during counseling sessions to maintain privacy and confidentiality.
a. Video Calling: Users can engage in counseling sessions through video calls for a more personalized experience.
b. Audio Calling: Users have the option to connect with therapists through audio calls for voice-based counseling.
c. Text Messaging: Text messaging is available for users who prefer written communication during counseling sessions.
a. Fees: Users agree to pay the applicable fees for counseling services, as specified on the platform.
b. Billing Information: Users must provide accurate billing information, and charges will be processed based on the selected payment method.
a. Respect: Users are expected to treat therapists and other users with respect, avoiding offensive language or behavior.
b. Non-Discrimination: Discrimination based on race, gender, religion, or any other factor is strictly prohibited.
Obdoor reserves the right to terminate services for users who violate the terms and conditions or engage in inappropriate behavior. Users may also terminate their use of the platform at any time.
1. The Website allows Users to connect and interact with counsellors or other individuals ("Therapist(s)") who provide counselling and therapy services.
2. obdoor uses the information provided by the user and the counsellor to match the user to the relevant counsellor.
3. Users can view the therapist platform calendar and book appointments
4. Users and Counsellors can interact via video calls, audio calls or chat messages on the website. obdoor does not share any contact details of one party with the other.
5. Users and journal their thoughts and log in their mood on the website, this information can be accessed by the counsellor only with user’s consent
6.Both users and counsellors can participate in the discussion forum on the website.
7.Both users and counsellors and interact with obdoor customer support using the platform
8.Users can take free assessments and read and share information from the obdoor blog by crediting obdoor for the same.
a. Data Security: Obdoor takes measures to ensure the security and confidentiality of user data.
b. Consent: Users consent to the collection and use of their information in accordance with Obdoor's Privacy Policy.
Obdoor may update these terms and conditions at any time. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the modified terms.