The Privacy Policy covers both “online” (e.g., web services, including any websites operated by us such as https://www.obdoor.com web Application, however accessed and/roused, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. This Privacy Policy also applies to your use of interactive features or downloads that:
(i) we own company but Technical and marketing control by Third party;
(ii) are available through the Services; or
(iii) interact with the Services and post or incorporate this Privacy Policy.
BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMSOF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms of Service or use our Services. This Privacy Policy is incorporated by reference into the Terms of Service.
If you have questions about this Privacy Policy, please contact us through the email address provided on our web Application or social media.
1. Information you provide to us: We may ask you to provide us with SPDI. We may collect this informationthrough various means and in various places through the Services, including account registration, forms, contact us forms, or when you otherwise interact with us. When you sign up to use theServices, you create a user profile. We shall ask you to provide only such SPDI which is for lawful purpose connected with our Services and necessary to be collected by us forsuch purpose.The current data fields that might be requested for are: Name, Email, Mobile number, Password, Gender, Age, professional, mental health related information, language spoken, sexual orientation.
2. Information we collect as you access and use our services:
a) In addition to any Protected Information or other information that you choose to submit to us, weand our TPSP may use a variety of technologies that automatically (or passively) collect certaininformation whenever you visit or interact with the Services (“Usage Information”). This UsageInformation may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information.
3. b) Inaddition, we collect your Device Identifier for your Device. A Device Identifier is a number that isautomatically assigned to your Device used to access the Services, and our computers identifyyour Device by its Device Identifier.In case of interaction via customer service, obdoor may record calls for quality and training purposes.
c) Usage Information may be collected using a cookie. If you do not want information to be collectedthrough the use of cookies, your browser allows you to deny or accept the use of cookies. Cookiescan be disabled or controlled by setting a preference within your web browser or on your Device.If you choose to disable cookies or flash cookies on your Device, some features of the Servicesmay not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties and use of third party cookies is not covered by our Privacy Policy
4. Information third parties provide about you: We may, from time to time, supplement the information we collect about you through our web Application or Services with outside records from third parties
5. Information collected by web applications
a) Our Services are also provided CRM services. We may collect and usetechnical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the web Application.
b) When you use our web Applications, the web Application may automatically collectand store some or all of the following information from your mobile device (“Mobile DeviceInformation”), in addition to the Device Information, including without limitation:
Any information shared by you during personal consultation (“Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned above.
Your Confidential Information shall not be disclosed or shared by obdoor, its employees, its agents, or any third-party contractors, including the counsellors; either orally or in writing; except only in the following circumstances:
a) If obdoor believes that there is a significant/ real/ imminent threat or risk to your health,safety or life or to the health, safety or life of any other person or the public.
b) If obdoor is required to share such Confidential Information to any authority by law.
The Services may contain content that is supplied by a third party, and those third parties maycollect website usage information and your Device Identifier when web pages from any online ormobile Services are served to your browser. In addition, when you are using the Services, youmay be directed to other sites or applications that are operated and controlled by third parties thatwe do not control. We are not responsible for the privacy practices employed by any of these thirdparties. For example, if you click on a banner advertisement, the click may take you away fromone of our websites onto a different web site. These other web sites may send their own cookiesto you, independently collect data or solicit Protected Information and may or may not have theirown published privacy policies. We encourage you to note when you leave our Services and toread the privacy statements of all thirdparty web sites or applications before submitting any SPDI to third parties.
Our online and mobile Services may include social media features, such as the Facebook or Instagram Likebutton, and widgets such as a “Share This” button, or interactive miniprograms that run on ouronline and mobile Services. These features may collect your IP address, photograph, which pageyou are visiting on our online or mobile Servicesand may set a cookie to enable the feature tofunction properly. Social media features and widgets are either hosted by a third party or hosteddirectly on our online Services. Your interactions with these features and widgets are governed bythe privacy policy of the company providing them.
The Protected Information and Usage Information we collect is securely stored within ourdatabases, and we use standard, industry-wide, commercially reasonable security practices suchas encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However,as effective as encryption technology is, no security system is impenetrable. We cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your Information.
The User is solely responsible for maintaining confidentiality of the User’s password and User identification. The User shall be solely responsible for all activities and transmission performed by the User through his User identification. Obdoor assumes no responsibility or liability for their improper use of information relating to such usage of credit cards and/or debit cards by the User, whether online or off-line.
If you are located outside India and choose to provide information to us from there, obdoor will transfer and keep your information in India. Your submission of information represents your consent to this transfer.
You are responsible for maintaining the accuracy of the information you submit to us, such asyour contact information provided as part of account registration. If your SPDI changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amendinformation by making the change on our user profile page or by contacting usthrough email address mentioned on our web Application. We will make good faith efforts to make requested changes in our then active databases as soon as reasonablypracticable.
You may also cancel or modify your communications that you have elected to receive from theServices by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.
If upon modifying or changing the information earlier provided to Us, we find it difficult to permitaccess to our Services to you due to in sufficiency/ inaccuracy of the information, we may, in oursole discretion terminate your access to the Services by providing you a written notice to this effecton your registered email id.
If you wish to cancel your account or request that we no longer use your information to provideyou services, contact us through the contact details on the website. Even after youraccount is terminated, we will retain your SPDI and Usage Information as needed to comply with our legal and regulatoryobligations, resolve disputes, conclude any activities related to cancellation of an account,investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and forother business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our useof the anonymized data will be solely for analytic purposes.
The right to delete personal data : You have the right to request the deletion of your personal data, subject to certain exceptions. Once we receive your request through email and confirm your request, we will go ahead & delete (and direct our service providers to delete) your personal information from records, unless an exception applies.
obdoor may change or amend this Privacy Policy from time to time to incorporate necessary future changes. obdoor’s use of User Data shall be in adherence with consistent with the provisions of the relevant privacy policy under which the information was collected, regardless of new or conflicting provisions in an updated Privacy Policy.